Privacy Policy

At Sanctum Aether, your privacy and the protection of your personal data are of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website and services.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using the website.

1. Information We Collect

We collect the following types of personal information when you visit our website or request a service:

✔ Personal Information: When you submit a request for a reading, we collect your name, email address, date of birth, place of birth, and other personal details necessary for providing your service. This information is submitted via an encrypted form on each reading page.

✔ Payment Information: Payments for our services are securely processed via Stripe, a trusted third-party payment processor. We do not store or have access to your full payment details.

✔ Website Activity: We may collect technical data about your visit, such as IP address, browser type, referring website, and pages viewed, to analyze trends and improve our services. This may be done through cookies or similar tracking technologies.

✔ Uploaded Files (Optional): If you choose to submit a recent photo as part of your reading request, it is stored securely and automatically deleted along with your other personal data after 90 days.

2. How We Use Your Information

Your personal information is used for the following purposes:

✔ To provide you with a personalized Akashic Records reading and spiritual services.

✔ To process payments, complete your order, and fulfill your request.

✔ To send confirmations, updates, or necessary communication regarding your service.

✔ To analyze trends and improve our website and offerings.

✔ To respond to inquiries and provide customer support.

3. Third-Party Links

Our website may contain links to external third-party websites. Once you leave our site, we are not responsible for the privacy practices of other platforms. We encourage you to review the privacy policies of any third-party services you interact with.

4. Data Protection and Retention

We are committed to keeping your personal information private and secure:

✔ Your data is collected through an encrypted form on our website.

✔ Personal information is automatically deleted after 90 days of receipt.

✔ Payment details are never stored on our servers. Stripe processes all transactions securely.

5. Your Rights and Control Over Your Information

You have the following rights regarding your personal data:

✔ Access: You may request a copy of the personal information we hold about you.

✔ Correction: You may request corrections to any inaccurate or incomplete personal information.

✔ Deletion: You may request that we delete your personal information at any time before the 90-day auto-deletion period.

✔ Opt-Out: You may unsubscribe from email communications at any time.

To exercise any of these rights, please contact us at: sanctumaether[at]protonmail.com

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These help us:

✔ Understand how visitors engage with our site.

✔ Improve website performance and functionality.

You may disable cookies through your browser settings, but doing so may affect certain features.

7. Security

We take reasonable precautions to protect your personal information:

✔ SSL encryption is enabled on our website to secure form submissions.

✔ Sensitive details are collected via encrypted forms and stored temporarily in a secure environment.

✔ Files and data are automatically deleted after 90 days to ensure privacy.

While we employ security best practices, no method of transmission over the internet is 100% secure. We encourage you to use secure connections when submitting personal information.

8. International Data Transfers

If you are accessing our website from outside of Canada, please note that your information may be transferred to, processed, and stored in Canada or other countries where our service providers operate. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be reflected in the “Last Updated” date below. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

📧 Email: sanctumaether[at]protonmail.com

Last Updated: March 2025